We respond to all enquiries within 2 business days. For order tracking, please have your order confirmation number ready.
For questions about an existing order — tracking, delivery, or issues with your parcel — email us at hello@odure.co with your order number in the subject line.
For corporate gift programmes, volume pricing, or custom presentation options, email hello@odure.co with details of your requirements.
Press enquiries may be directed to hello@odure.co. We are a small team and will respond when we can.
For privacy requests or legal correspondence, contact us at hello@odure.co. Subject: “Privacy Request” or “Legal” as appropriate.
Please note: we do not operate a phone line. Email is the fastest way to reach us.