Ordure & Co. (“we,” “our,” “us”) operates the website at odure.co (the “Site”). We are committed to protecting the personal information of our customers in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
When you place an order, we collect your name, shipping address, email address, and payment information. Payment card details are processed by our payment provider (Shopify Payments) and are not stored on our servers.
When you subscribe to our mailing list, we collect your email address only. We use this solely to send order confirmations and, if you have opted in, our occasional newsletter.
Our Site automatically collects standard server log data (IP address, browser type, referring URL, pages visited, timestamps) for security and analytics purposes via Vercel Analytics.
We use your personal information to process and fulfill your order, communicate with you about your order, comply with legal obligations, and improve our Site. We do not sell or share your personal information with third parties for their marketing purposes.
Order and shipping data is shared with Canada Post or our designated carrier solely to fulfill delivery. We use Shopify Inc. as our commerce platform; their privacy policy governs data processed through their systems.
We retain order records for a minimum of seven years as required by Canadian tax law. Mailing list subscribers may unsubscribe at any time using the link in any email we send.
Under PIPEDA, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at the address below.
Our Site uses essential cookies required for the shopping cart and checkout to function. We do not use third-party advertising or tracking cookies.
Questions about this policy may be directed to: Contact Us.