Due to the perishable and novelty nature of our products, we do not accept returns or issue refunds for change of mind. Please review your order carefully before submitting.
If your order arrives damaged, defective, or materially different from what you ordered, we will make it right. Contact us within 14 days of delivery with your order number and a description of the issue. We will arrange a replacement or issue a full refund at our discretion.
If your parcel does not arrive within 10 business days of your shipping confirmation, contact us and we will investigate with the carrier. If the parcel is confirmed lost, we will reship or refund in full.
Contact us at our contact page with your order number and details. We aim to respond within 2 business days.
Approved refunds are processed back to the original payment method within 5–10 business days. Processing times may vary by financial institution.